At ThermaFlo, our greatest strength has always been our people. Our staff brings decades of real-world, hands-on experience to every project, shaped by years spent selling, engineering, installing, and maintaining steam and hot water systems in the field long before we ever built our own equipment. That background instills a deep sense of accountability and pride in everything we do. Our team doesn’t just answer questions or ship products—they listen, anticipate challenges, and work side by side with customers to deliver practical, reliable solutions. Time and again, they go above and beyond to ensure systems perform as intended, problems are solved efficiently, and customers feel confident and supported. It’s this combination of technical expertise, field-tested knowledge, and genuine commitment to service that sets the ThermaFlo team apart and defines the experience our customers have come to trust since 1986.

Sales, Design, Marketing Team

Bob James
President / Outside Sales
704.907.6662 | Email Bob


Vera James
Accounting Manager
704.940.1228 | Email Vera

Shaw James
Project Coordinator
704.940.1228 | Email Shaw

Sarah Peyton Holcomb
Marketing Manager / Ecommerce
704.940.1228 | Email Peyton

Ashton James
Office Manager
704.940.1228 | Email Ashton

Rick Prestrude
Mechanical / ASME Designer
803.597.3193 | Email Rick

John Hopkins Jr.
Rep Sales Coordinator / Instrumentation Sales
980.226.0509 | Email John

Tracy Williams
Website Manager
704.940.1228 | Email Tracy

Michael Waddell
Chief Financial Officer
704.940.1228

Service & Fabrication Team

Reese Rudder
Technical Services Manager
864.505.1443 | Email Reese

Mike Woods
Senior ASME Fabricator
704.940.1228

Alan Thompson
Lead ASME Code Fabricator
704.940.1228

Fausto Keyes
Custom Systems Fabricator/Assembly
704.940.1228

Whitfield Harley
Custom Systems Group Fabricator
704.940.1228

Josue Keyes
Automation Group and S/R
704.940.1228

Michael Switzer
Focus Systems Factory Fabricator
704.940.1228